Please see our Security Camera Policy HERE

LIBRARY POLICY

Hours of Operation

The hours of operation are established by the Library Board of Trustees and are posted at the library and on the website.

Holidays

The Library shall observe the Holiday Schedule approved by the Board for each calendar year. See HERE for a list of 2024 closure dates.

Mission Statement

The Mission of the Matheson Memorial Library is to connect our community with library resources and services that enrich, enlighten, and entertain.

Eligibility for Library Cards

A current, valid library card, photo ID, or a recorded library card barcode must be provided to a library staff member in order to check out library materials. Patron library cards are issued to applicable individuals by providing proper identification. The rights and privileges of a library card are not transferable to another individual. In order to maintain patron privacy, information on items checked out or on hold may only be given to the cardholder. Holds reserved for a specific patron will be released to another family member only if they have possession of their library card.

Adult patrons (and children 16 years or older) applying for a library card must provide identification with a photo ID such as a valid driver’s license or state issued identification card. If the driver’s license does not have the patron’s current address, proof of current address must be provided (a bill, piece of mail or rent receipt).

Library cards may be issued to minors (under 16 years of age) if a parent is present. Applications must be completed by a parent or legal guardian. The parent must provide identification as outlined above. Children will be allowed full library privileges, including video and internet use unless a parent specifically requests otherwise.

Special exceptions may be made for the presence of an adult for a child to obtain a library card when applications are given out in conjunction with school programming. In that instance, the application form which has been completed by the child’s parent or guardian may be turned in by the teacher or school representative.

Any Wisconsin resident, except residents of Milwaukee County, may get an Elkhorn library card if they have a photo ID and proof of current address. Out of state summer residents who own property in Wisconsin may obtain a library card under the same
guidelines as permanent residents. If the patron’s driver’s license doesn’t have a Wisconsin address, some proof of local address must be given (a piece of mail, tax bill or current business license). Out-of-state residents may get an Elkhorn library card but will be charged a $50 fee annually or $25 for six months. Business owners, teachers, lawyers, etc. who work in Elkhorn but live elsewhere may be issued a library card using their work address as their first address and the home address as their second address.

Temporary residents (local hotels, motels and temporary housing) of the Elkhorn area may receive a restricted library card by providing the information listed above but may only borrow up to five items at a time, excluding circulating equipment and mobile hotspots, and are not allowed interlibrary loan privileges. The profile will be RESTRELK. Temporary residents may have access to in-house services and programs provided by MML. After six months in good standing, patrons with a restricted card may apply for a general card.

Library cards may also be issued to an Institution. These cards are granted only when a business or institution accepts, in writing, responsibility for the loss or damage of materials borrowed. Examples of Group Cards: nursing homes, group homes, daycares, schools, etc. Overdue fines may not be assessed on Group cards, at the discretion of the Library Director.

A library card is considered valid for 24 months from the date of issue. The library card may be renewed after that date by the confirmation of address, telephone number, email address and other pertinent data. A library card which has not been used in 3 years and does not have outstanding fines or overdues will be purged from the system. The owner will need to reapply for a new card.

When a library patron turns 16, the patron must re-apply for a library card in their own right. Young adults who have reached the age of majority (age 16 for library purposes) and have a juvenile account with outstanding bills will have the opportunity to clear their account with a “clean slate” and start over with an adult card (General profile). The library will forgive all overdue fines, but fees for lost or damaged items will not be forgiven. These charges may be transferred to the parent or guardian who signed for the juvenile account, if they have a library card. If the juvenile card is lost, they will not be charged for a new card. This policy is not applicable for juvenile accounts that have been sent to the police.

Replacement Cards

Lost library cards will be replaced upon request.

Confidentiality of Library Records
The staff at Matheson Memorial Library recognizes all patrons’ right to privacy. Individuals, regardless of age, are guaranteed confidentiality regarding their library registration and borrowing records under Wisconsin Statutes, Chapter 43.30. This confidentiality extends to information sought or received; including library materials consulted or borrowed, database and internet search records, reference interviews, interlibrary loan requests, registration records and other documents or electronic records which would link the individual with particular materials or services.
The following exceptions to the confidentiality law are noted in Wisconsin Statutes, 43.30 (1):
(1) By court order.
(2) To persons acting within the scope of their duties in the administration of the library or library system.
(3) To persons authorized by the individual to inspect such records.
(4) To custodial parents or guardians of children under the age of 16 under sub. (4), as set forth in Act 207, effective April 23, 2004.
(5) To libraries under subs. (2) and (3).
(6) To law enforcement officers under sub.(5)

Upon receipt of a subpoena or court order, the Library Director will contact System Administration and legal counsel from the City Attorney’s office, and will respond to the request according to advice of counsel. Library staff will cooperate fully with the terms of the request and will release those records, and only those records specified, to the authority. Any cost incurred by the Matheson Memorial Library in performing a court ordered search may be billed to the agency requesting the search.

From the American Library Association:
“Confidential library records should not be released or made available in any format to a federal agent, law enforcement officer, or other person unless a court order in proper form has been entered by a court of competent jurisdiction after a showing of good cause by the law enforcement agency or person seeking the records.”

Library Record Retention Policy
The library will follow the provisions on the maintenance, preservation, and destruction of library records and on public access to those records, as detailed by the “Record Retention Schedule for Wisconsin’s Public Libraries and Public Library Systems” of the Wisconsin Public Records Board, and by the provisions of Section 43.30 of the Wisconsin Statutes.
The full version of these guidelines are available from DPI: https://dpi.wi.gov/pld/boards-directors/public-records/records-retention-schedule

Circulation Policy
Loan periods and renewal periods for materials are based on guidelines suggested by the SHARE Consortium and Lakeshores Library System. MML allows a maximum of 5 video game check outs at one time. There is no limit on the number of books or other materials that may be checked out.

Loan Periods
Books, Audio Books, Music CDs, Playaways, Toys, & Juvenile magazines – 21 days (3 weeks)
New Fiction, Newspapers, eReaders, TV series, Hotspots – 14 days (2 weeks)
DVDs, Magazines, Video Games – 7 days (1 week)

Renewals
No item may be renewed if there is a hold placed by another patron. All other items may be renewed a maximum of 3 times.
Overdue Materials

Fines: Fines will be charged for overdue library materials according to a schedule set by the Library Board of Trustees. The fines on all adult items are $ .25 per day/per item, with no charge for Sundays, holidays or days the library is closed. Fines shall not exceed a maximum of $10.00 per item or the replacement cost of the item, whichever is less.

Overdue notices are provided as a courtesy, as it is the patron’s responsibility to keep track of material checked out. Patrons are provided with date-due receipts upon checkout for this purpose.

In the case of minors or adults under legal guardianship, the parent and/or legal guardian will be held responsible for the materials borrowed on a card for which the consenting adult has agreed to assume responsibility.

Notices: Patrons who have overdue materials will receive a First Notice by an SVA (automated) phone call or email. If not returned, a Second Notice phone call will be made by the library staff.

If the Second Notice does not resolve the overdue, a Third Notice will be mailed to the patron via U.S. mail.

If the overdue is not resolved by the Third Notice, an invoice will be sent to the patron for the cost of the overdue materials. Overdue items will be marked Assumed Lost when they are 90 days overdue.

We reserve the right to refer this matter to the Elkhorn Police in an attempt to secure the return of, or payment for, missing materials as per City of Elkhorn Ordinance 9.01.

Library privileges will be blocked if the patron’s fines/fees exceed $10.00. Reinstatement of privileges will be allowed as soon as the fines/fees are reduced to under $10.00.

Replacement Fees: Charges for lost or damaged materials are based on the replacement cost of items still in print. In addition, a processing fee of $5.00 per item is charged to cover the cost of reordering, book jackets, bar codes, cataloging, etc.

Damage and repairs price list:

DVD paper artwork cover $2.00
DVD case $5.00
Book Cover & Plastic Jacket $5.00
Plastic Jacket only $3.00
Music CD case $3.00
Replacement of single CD $9.00
Call # label $1.00
Barcode label $1.00
RFID tag $1.00
Toy bags & barcodes Fee assessed based on the size of the bag
Library Hotspots $150 (case $15, power cord/adapter $20)
Vinyl Records $40

Refunds: If a patron loses a library item, they are allowed to renew it twice while they look for it. If a patron elects to pay for a lost item, no refunds will be given if the item is found. That item belongs to them once they pay for it. They will be charged the replacement cost of the item plus a processing fee, but not an overdue fine.

Inter Library Loan (ILL)

If materials requested by a patron are not available through the SHARE catalog, library staff or patrons themselves may request an item through Inter Library Loan from a library outside our consortium. This is done by logging in to WISCAT and placing a hold. There is a limit of 5 active requests per patron. There are no renewals for ILL materials. If the materials cannot be borrowed from another library, the ILL request shall be considered unfilled and the patron will be notified.

Exam Proctor

A Library staff member will be available to proctor exams on an appointment basis. Individuals must call and arrange this service in advance.

Tax Forms

MML will request, if available, a collection of Federal and Wisconsin State Tax Forms for distribution each year. These forms are available to the public free of charge while supplies last. Tax forms may also be obtained from the internet (www.irs.gov or www.revenue.wi.gov) or by making copies from the reproducible tax forms book. Patrons will be required to pay the standard print/copy fee.

Appropriate Behavior Policy

To provide a welcoming, pleasant and safe environment, the Board of Trustees of the Matheson Memorial Library has adopted rules regarding customer conduct which are available for review at the public service desks in the Library. This policy is designed to insure the safety of all library staff and patrons, maintain order in the library and protect the library building, furnishings, and materials. Inappropriate behavior and all conduct that disrupts the use of the library facilities, collections or services is prohibited. Patrons may report inappropriate behavior to staff to be handled according to policy and at staff’s discretion.
This policy applies to patrons of all ages. There shall be no discrimination in the application of this policy.

Prohibited behaviors include, but are not limited to, the following:

1. Eating, except as part of a library program. Bottled water and other covered drinks are allowed.
2. Smoking and all tobacco products, including cigarettes, cigars, pipes, chewing tobacco, electronic cigarettes/vaping, or any other product with the exception of nicotine gum. It is against the law to smoke within 20 feet of a public building (Wis.Stat.101.123). Smoking disposal receptacles are located outside the Wisconsin Street entrance.
3. Possessing or using alcohol or controlled substances on library premises, unless approved by the Library Board for a library sponsored event. Being in a state of intoxication that causes a public  disturbance.
4. Entering the library without shirt or shoes. Appropriate attire is required at all times.
5. Engaging in loud, disorderly or uncontrolled behavior. Including uttering profane, obscene or offensive language.
6. Tampering with or intentionally damaging computer hardware, software, printer,
operating systems or other associated equipment.
7. Loitering at entrances, in lobbies, walkways, restrooms, the parking lot, or
other non-study areas. City of Elkhorn Ordinance 9.06.
8. Sleeping.
9. Creating excessive noise in designated quiet areas of the Library.
10. Damaging, defacing, or misusing library materials, equipment or facilities.
11. Entering with pets or other animals, unless they are guide or companion dogs, or part of a library program. Animals may not be left unattended on library premises.
12. Skateboarding or rollerblading in the library. Bicycles are not allowed inside the building. Skateboards, rollerblades, & scooters may be permitted in the building, but must be stored in a safe and non-obtrusive manner.
13. Petitioning or canvassing inside the library. For example, soliciting signatures for a petition, nomination papers, etc.
14. Interfering with other patrons’ use of the facility through poor personal hygiene; emanating offensive odors that constitute a nuisance to other persons.
15. Selling products or services or soliciting donations, except as part of a library
sponsored program.
16. Failing to comply with a reasonable staff request.

Library staff is obligated to enforce these guidelines for the welfare of all patrons. Patrons will be warned by staff once. If the behavior continues, violators will be asked to leave. The police will be called if anyone is unwilling to leave after being instructed to do so by staff. Repeated violations may result in the patron being banned from the library. The responsibility for the interpretation and enforcement of these guidelines rests with the Library Director or other staff member in charge.

A brief written report of any incident involving theft, vandalism, illegal activity or significantly disruptive behavior will be filed with the Library Director as soon as possible after its occurrence.

Unattended Children

The Matheson Memorial Library welcomes children of all ages to use its facilities and services. In an effort to ensure the safety and wellbeing of the children and maintain an atmosphere of constructive library use, the following policy has been adopted.

1. Young children should be attended and adequately supervised by a parent, guardian, or caregiver. Caregivers must be age 13 or older. “Unattended” means that the parent or caregiver is not in close proximity to the child. Because of the concern for the safety of unattended children, any child age 8 or younger must be directly supervised at all times.
2. Parents or caregivers are responsible for their children’s behavior in the library, including noise level, disruptive behavior, bathroom needs and the supervision of library materials and computer use. Though staff will always respond with care and concern, they cannot assume responsibility for children’s safety and comfort when the children are unattended.
3. If it is determined that a child is lost or left unattended, a staff member will attempt to identify and locate the parent or caregiver. Staff may need to contact the police to ensure the safety of an unattended child.
4. Whether parents are in attendance or not, children who are disruptive may be requested by staff to correct their behavior. Disruptive behavior includes running, screaming, unsupervised use of library equipment, pulling books from the shelves, entering staff work areas, and any behavior that interferes with other people’s use of the library or that may damage library property. If a child continues to be disruptive after a warning, they will be asked to leave the library. If the child needs to call for a ride, they may do so and then wait in the lobby until the parent arrives.

Theft

● The library is not responsible for personal belongings left unattended.

● According to section 943.61 (3) of the Wisconsin State Statutes, the concealment of library material beyond the last station for borrowing library material in a library is evidence of intent to deprive the library of possession of the material. The discovery of material which has not been borrowed, and which is concealed upon the person or among their belongings is evidence of theft.

● Theft, vandalism, and mutilation of library property are criminal offenses and may be prosecuted. The library reserves the right to inspect all bags, briefcases, backpacks, and other such items when the staff has reason to believe this rule has been violated or when the security gates alarm.

● An employee of the library who has probable cause for believing that a person has committed a theft in their presence, may detain the person in a reasonable manner, in order to turn the person over to the police, or to the person’s parent or guardian in the case of a minor. The detained person shall be promptly informed of the purpose for the detention, but shall not be interrogated or searched against his/her will before the arrival of the police, who may conduct a lawful interrogation of the accused person.

Collection Development

I. Purpose of the Collection Development Policy
The purpose of this policy is to guide the library staff in the selection of materials, to further the mission and services of Matheson Memorial Library, and to inform the public about the principles upon which selections are made and how the collection is developed and maintained.

II. Definition of Collection Development
Collection Development refers to the ongoing process of selecting, securing, organizing, displaying, maintaining and withdrawing all library materials in a variety of formats to meet the needs of our patrons. Selection refers to the decision to add materials to the collection or to retain materials already in the collection.

III. Library Principles
Matheson Memorial Library supports the principle of free thought. The collection contains materials with a broad spectrum of opinion where a variety of viewpoints are represented. It is our position that society is at a greater risk through the suppression or censorship of information and ideas, than from their free and open distribution.

We also support the principle of free and open use for all. We do not charge for the use of any materials from the general collection or for participation in library sponsored programs. Materials are not marked in any way to show approval or disapproval of contents. We support the American Library Association’s Library Bill of Rights, which affirm these principles.

IV. Goals of Collection Development
The primary goal of collection development is to create and maintain a well-balanced and broad collection of materials to meet the informational, educational and recreational needs of our patrons. Our collection includes print and non-print materials that are defined specifically as follows. Materials are purchased new from various vendors and donations are accepted and retained at the discretion of library staff. Requests from patrons are given a high priority if the item meets our criteria for collection development.

Adult Fiction
The library provides a hardcover collection of classic and current, popular titles for adults, as well as graphic novels and paperback genre fiction such as mysteries, romances, science fiction and fantasy. The adult paperback collection is a more ephemeral, short-lived collection provided for recreational reading. Many are selected from donations.

Adult Nonfiction
The library maintains a collection of general interest nonfiction titles, with an emphasis on timely, accurate and useful information. Materials for which there is heavy, temporary demand may be selected with less emphasis. When available, materials are selected to represent a continuum of opinions and viewpoints. Textbooks are only retained if they are compatible with local school curriculum, or give an overview of a subject for those doing independent study. All Dewey Decimal subject areas, including biographies are represented to develop a well-balanced collection. For most nonfiction, selection is based on readability, accuracy, clarity, appeal, currency and existing coverage in the subject area.

Youth Materials
The library maintains a collection of materials for youth from birth to high school, including fiction, nonfiction, manipulatives, and audio-visual materials. Materials are selected under the supervision of the Youth Services Librarian with an emphasis on patron interest and popularity, accurate and up-to-date information, compatibility with and support of school district curriculum, and with reference to professional review sources.

Reference
The library maintains a non-circulating print reference collection that includes up-to-date encyclopedias, dictionaries, and other resources. This collection is downsized annually as we use information found online or use the databases on our website.

Magazines
The library provides current, popular magazine titles. The library retains the current year plus one year of back issues. The full text of many serial titles is available online through Badgerlink. Patrons may download magazines through the Overdrive/Libby service to read on computers, tablets, and other electronic devices.

Newspapers
The library has subscriptions to current local, state and national newspapers. Back issues of the Elkhorn Independent are available on microfilm back to 1855. Selected issues of The Week, Walworth County are also available on microfilm. Other newspapers not carried locally are available through online databases on Badgerlink. Digitized copies of the Elkhorn Independent are available through the Elkhorn Local History Database, accessed from the library website. Currently, issues from 1855-1869 & 1893-1915 are available.

Special Collections
The library has a Spanish collection of books and materials for adults, teens and children. Local history and genealogy materials are located in the Local History Section or in the Mary Bray Room where the Walworth County Genealogical Society library is located. The library offers a circulating collection of maker kits, toys, and games for all ages.

DVDs and Blu-ray
We have a large collection of feature films and some nonfiction DVDs on a variety of subjects. This collection is decreasing as streaming options become more popular. To that end the library offers streaming video through the Kanopy and Hoopla services.
Audio Materials
We have audio materials in a variety of formats, updated to reflect changing demand and availability of formats.

Video Games
The library has a collection of video games for different gaming systems and all ages.

V. Responsibility Statement
The responsibility for selection rests with the Library Director, the Adult Services and Youth Services Librarians, as assigned to their staff. All staff members operate within the framework of their job description and selection for specific areas may be delegated to qualified staff. This does not relieve the Director of final responsibility, since they must answer to the Library Board and the general public for actual selections made, but it does place initial selection at the level where there is knowledgeable expertise. All staff members, as well as the general public, are encouraged to suggest and recommend materials to be considered for purchase. All recommendations will be considered in line with selection policies.

VI. Criteria for Selection
The library’s policy is to purchase the best materials to satisfy the needs of the community, within budget limitations. Selection criteria include:
● Current/popular interest or permanent value
● Significance or reputation of the author, illustrator, editor or film maker
● Accuracy of content, scope and comprehensiveness of subject matter
● Receipt of, or nomination for, a major award or prize
● Evaluations in review media
● Price and availability
● Local topic or interest

Selection of new materials is based upon reviews from professional journals, as well as select subject bibliographies, publisher’s catalogs and promotional materials. The following journals may be used as a source for reviews:
● Library Journal
● School Library Journal
● Publisher’s Weekly
● Booklist
● CCBC (Cooperative Children’s Book Center) Choices
● New York Times Book Review and other bestseller lists
● Various online resources that provide collection development guidance

VII. Interlibrary Loan
Because of budget, space and other issues, the library cannot provide all materials that are requested. Therefore, Interlibrary Loan (ILL) is used to obtain materials beyond the scope of our collection, from other libraries within the SHARE system and beyond, if necessary. Interlibrary Loan is not a substitute for collection development, but is meant to expand the range of materials available to library users.

VIII. Gifts and Memorials
The Library accepts gifts of books and other materials, but reserves the right to evaluate them in accordance with the criteria applied to selected materials. Gifts that do not comply with the Library’s objectives and policies may be refused. Materials not added to the collection will be offered to the Friends of the Library.
Monetary gifts for materials and equipment are welcome. The selection of the materials and/or equipment will be made by the Library Director in consultation with the donor. Donor suggestions for materials in designated areas of interest will be considered. Gift plates can be placed in the material at the donor’s request. The donor may impose no other conditions relating to any gift either before or after its acceptance. All undesignated monetary donations given to the library will go to the Library Foundation unless specifically allocated for library collections, programs, or building maintenance.
The acceptance or rejection of personal property, art objects, paintings, real property, stocks, etc. OR gifts not given outright, but conditionally, shall be decided by the Library Board upon consultation with the Library Director.

IX. Weeding
Weeding, or the withdrawal of materials, is a positive and necessary function that upgrades the collection in terms of its appearance, usefulness, and space requirements. This task takes skill, care, time and knowledge of the materials. The library staff maintains an active weeding practice based on discarding or replacing items that are outdated, ephemeral in nature, worn or in poor condition, no longer considered accurate or factual, or multiple copies of a title no longer in demand. Frequency of use/circulation, date of publication, community interest and the availability of more valid materials are prime considerations for discarding materials.

Replacement of materials that are withdrawn is not automatic. The need for replacement is determined by current demand, availability of newer editions or formats, existence of adequate coverage of the subject matter, historical or permanent value, whether the item is still in print and can be replaced, and whether there are multiple copies at other libraries in our system. The library’s goal is to make certain that all materials in the collection are reviewed at least once every four years. The library will not accept requests to hold discarded materials for individual patrons.

X. Reconsideration of Library Materials
The library subscribes to the Library Bill of Rights of the American Library Association. The library asserts its right and duty to maintain our collection as a representative selection of books and other materials on all subjects of interest to its patrons, reflecting differing points of view, including all sides of controversial issues. The public library has no right to emphasize one subject at the expense of another, or one side of an issue without regard to the other. Variety and balance of opinion in the collection are sought whenever possible.

The library welcomes and encourages expressions of opinion by library patrons. The library recognizes that some materials are controversial and that any given item may offend some patrons. Responsibility for reading and the use of library materials by children rests with their parents or legal guardians. At no time will library staff act in loco parentis. Selection of library materials will not be inhibited by the possibility that they may come into the possession of children.

Patrons who request that materials be withdrawn from, recataloged or moved within the collection must put their request in writing and sign a “Request for Reconsideration of Library Materials” form, which is available at the Circulation Desk. The Library Director will contact the complainant within 14 days to discuss the objection. Critical reviews of the item will be sought, if possible. Passages will not be taken out of context, and the material will be evaluated as a whole. The Director will respond in writing to the complainant with a decision regarding the material in question. If the complainant is not satisfied with the decision of the Library Director, s/he may appeal to be heard at the next Library Board meeting. The Library Board will serve as the final arbiter. Challenged Library appeals can be reviewed by the Library Board once each year per title.

Emergency Situations
In the case of an emergency situation, the library director and board of trustees will determine appropriate safety measures in consultation with municipal, state, and federal recommendations and guidelines, along with the library mission statement. This will include opening and closing times of the library, appropriate safety measures for staff, and interaction with the public. Situations for such decisions will be up to and including:
• Public health emergencies
• Weather or other natural/intentional disasters
• Other far-reaching national emergencies

Inclement Weather
The Library may close (or postpone opening) when weather conditions exist making it highly unsafe for travel. These conditions may include, but are not limited to: lightning, torrential rains, high winds, flooding, and severe snow and/or ice. The primary factor of any decision made will be the safety of the staff and the library patrons. However, maximum effort will be made to maintain regular library operating hours.
The City of Elkhorn Police Department and /or Walworth County Sheriff’s Department may be called upon for advice concerning impending conditions. If hazardous conditions occur, the director (or senior staff member) will call the Library Board President to advise him/her of the situation. If a decision is made to close or postpone opening the library, the radio and television stations in the area will be called to make necessary announcements. Efforts will be made to contact patrons who may be registered to attend programs that are canceled due to the closing of the Library.

Tornado Warnings
The city siren will sound a warning when a tornado has been sighted. The Library’s tornado shelter is in the lower level (basement) hallway. Adult patrons who wish to leave the building will be allowed to do so. Unattended minors will be required to seek safety with the library staff. Patrons or staff members who are unable to proceed to the lower level of the building will be assisted to other secure locations such as the staff hallway or the back circulation area. Staff will lock the library doors but not the exterior doors before proceeding to the basement so patrons cannot enter the library. Staff will check the internet for weather updates or call the police station or sheriff’s office to ascertain an all clear sign.

Fire
At the first indication of smoke or flame, investigate the situation to determine the location and extent of the fire. If the fire can obviously be contained and extinguished quickly and safely by staff, proceed to do so. All staff should be familiar with the location of fire extinguishers in the building. If there is any doubt about whether the fire can be controlled, immediately call 911 and clear the building. The fire alarm does not automatically contact the fire station; staff will have to call 911 directly.

Health emergencies
Library staff should attempt first aid while waiting for emergency personnel ONLY if trained and qualified to do so. Staff may dispense band-aids if asked but no medication, including aspirin, should be dispensed to the public. Keep a sick or injured patron comfortable and protected from needless disturbance until medical help arrives. Staff with CPR certification may use it if the need arises. Since each case is unique, staff members should use their own judgment to do what is prudent and reasonable. 911 should be called immediately in the event of a serious illness or injury. Defibrillators are located in the library lobby along with instructions for their use. In the case of heart failure both patrons and staff are encouraged to use these devices.

Bomb Threats
Bomb and other threats may be delivered in writing, in person, or over the telephone, but the most common method is by telephone. Keep the caller on the line as long as possible and write down as much information as possible noting exact words. If the caller does not indicate the location of the bomb or the time of detonation, ASK for this information. Pay attention to peculiar background noises that may indicate the location of the caller. Note if the caller is male or female, has an accent or anything that might assist with identifying the caller. After the caller hangs up, call 911, if staff has not already done so. With police/fire department input, determine if an evacuation is required. The police or bomb squad will handle the actual bomb search. Conduct a brief but complete scan of your work area looking for any suspicious packages. Refrain from using cellular phones. In rare instances, radio frequency energy can trigger an explosive device to detonate. Explain to staff and patrons that the use of cell phones can pose a safety hazard. If an evacuation is deemed necessary, clear the building, helping those with special needs. Do not return to the library until authorized to do so.

Power Outage:
The library will close if the outage should pose a threat of danger or if the outage continues more than 15 minutes. Immediately locate flashlights and begin to escort people from the library. Be aware that patrons may be in locations that are completely dark (study rooms) and that the phones may not be operating. After the building has been cleared, the doors will be locked and staff will wait one hour for the power to resume.

Active Shooter or Killer:
A person who enters a public place armed with any type of weapon can be considered an “active killer.” This type of assailant may be using guns, knives or bombs. Using the phrase “active shooter” or “active killer” when calling 911 for assistance, will give law enforcement personnel valuable information to use in planning their response. In the event of an active shooter on library property, you must quickly determine the most reasonable way to protect your own life. Violent acts of this nature are typically pre-planned to take unsuspecting victims completely by surprise. No plan can guarantee safety or that injury or loss of life will not occur. Use this as a guideline and implement one or more of the following survival tactics.
1. Evacuate. Run away from the suspect and exit using the nearest emergency exit, warning others as you run. Yell out what is happening and where the danger is. Leave your belongings and help others escape, if possible. Do not attempt to move wounded people. Call 911 as soon as you are safely outside.
2. Hide out. Find a place to hide where the active killer is less likely to find you. You should be out of his line of sight and in an area large enough to conceal and protect you. If you can, lock and barricade the door. Silence your cell phone and remain quiet.
3. Take action/Fight. As a last resort, and only when your life is in imminent danger, attempt to incapacitate the killer. Act aggressively and in unison if others are with you. You are allowed to use lethal force to save your own life. Look for items that are sharp (scissors), heavy (fire extinguisher), blinding (chemicals) or would otherwise work as a weapon. Commit to your actions.

Equipment & Facilities
Microfilm Reader/Printer
A microfilm reader/printer is available for use by patrons using library owned or Inter-library loaned microfilm. The Reference staff member on duty will assist patrons in the use of the machine. A fee is charged for printing copies from the machine.

Telephones
The telephones at MML are intended for staff use. Since there is no public phone option, a staff member may use their discretion to authorize the use of a staff telephone for local telephone calls at a patron’s request. Long distance calls are not permitted except in the case of an emergency.

Photocopy Machine/Scanner/Fax
A color photocopy machine is available for public use for a fee. Scanning is available to the public free of charge from the photocopy machine. Fax service is available for a fee and is done by library staff. Patrons may send a fax but not receive a fax at the library.

Digital Sign
The digital sign on the library lawn is designated for the exclusive use of the library staff and the Rotary Club of Elkhorn to promote their functions and events. The sign was purchased equally by the Library Foundation and the Rotary Club. The sign may also be used to promote events sponsored by the city’s Recreation Department or other city departments.

Piano:
Patrons who can play the piano, may use the piano in the MML lobby during times when no meetings are being held in the Elkhorn Community Center. Patrons may also use the piano for recitals and other events as scheduled with the Library Director. The piano may not be moved from the location without permission of Library Staff. To use the piano, a patron may check-out the key from the Circulation Desk. The key must be returned to the Circulation Desk.

Study Rooms:
MML has three study rooms available for use by patrons. If a patron would like to use a Study Room for small group or individual use, they must ask the Reference staff on duty to check out a key for the room. A study room may be used by no more than 4 people at one time unless permission for a larger group is granted by staff. Study Room use may be limited to 2 hours if other patrons are waiting. Study Rooms are available on a first-come-first-served basis, and may not be reserved. For liability and safety purposes, lights in each Study Room must remain on when in use.

Equipment
Hotspots and other equipment are purchased by the library and are available for checkout by adult patrons with a valid library card. Please ask at the Circulation Desk for the full hotspot policy and user agreement.

Internet Acceptable Use Policy
Matheson Memorial Library provides Internet access to enhance information, communication, and learning opportunities for our patrons. Patrons in good standing have access to computer workstations in our labs with Internet and Word Processing software. Wireless Internet access is also available throughout the building to those who bring their own laptop, smart phone, tablet or other device.

I. Disclaimer
The Internet is a global electronic network that enables the library to greatly expand its information services beyond the traditional collections and resources. However, not all information on the Internet is accurate, complete or up-to-date. Matheson Memorial Library has no control over Internet content and is not responsible for the accuracy or type of information found there. Some Internet websites may contain controversial, offensive or disturbing material. The library is not responsible for damage to a patron’s personal equipment, or viruses or data that may be downloaded from the library’s Internet service. The use of the Internet and e-mail is not guaranteed to be private.
II. Acceptable and Unacceptable Use
Patrons are encouraged to use the Internet for research and the acquisition of information for educational, vocational, cultural, and recreational needs.
Unacceptable Use includes, but is not limited to:
● Transmitting threatening or harassing materials
● Libeling, slandering or maliciously offending other users
● Violating other users’ privacy
● Violating copyright laws or software licensing agreements
● Viewing pornography or other offensive or harmful materials
● Hacking or attempting to crash, degrade performance of or gain unauthorized access to the library’s computer systems and network security
● Gaining access to files, passwords and data belonging to others
● Modifying or damaging equipment, software or data belonging to the library or other users
● Distributing viruses or unsolicited advertising
● Misrepresenting oneself as another user
● Using another person’s library card to log on to a library workstation
● Downloading files or software, and other actions which can cause a slowdown in our network response time

III. Sanctions
The library reserves the right to end the user’s session if Internet use results in disruption of library services, illegal or unacceptable use, or if patron behavior becomes inappropriate for a library setting. Misuse or abuse of the computer or Internet access will result in suspension of Internet access privileges. Depending on the offense, the patron may be asked to log off for the day, or may have their privileges suspended for one week or longer. Patrons who are caught viewing pornographic images will be given one warning and upon a second offense will be barred from using the internet for six months. If the patron is a minor, the parents will be notified. Illegal acts involving library computing resources may also be subject to prosecution by local, state, or federal authorities.
IV. Supervising Children’s Use
The public library, unlike schools, does not serve in loco parentis (in place of a parent). MML supports the right for each family to decide what appropriate Internet use is for their children. Children (under age 16) are allowed Internet access unless a parent requests otherwise. Once restricted, the parent must notify staff when they want to change it. The responsibility for what minors read or view on the Internet rests with parents or guardians. Children under the age of 8 may use a computer only when directly supervised by a parent, guardian or caregiver.
V. Library Assistance
Library staff is available to help educate users about Internet use only as time permits. Library staff provides training on electronic resources via the Book-a-Librarian program.

VI. Access Procedures
Computers are available during regular library hours. Logging on the workstations and time limits are set by the library’s Envisionware software. Computers are available on a first-come, first-served basis.
Users must have a current library card and be in good standing, with fines not exceeding $10.00. Visitors, or others who do not have a library card, may ask for a guest pass at the Information Desk.
Users may be prompted to extend their time if there are no reservations. Users may not use another family member’s library card.
Printing is available for a fee. A charge of $0.10 (ten cents) per page will be charged or $0.50 for color copies. Users must pay for printing before it will be released.
Users may use their own flash drive or other peripherals to save documents, but may not download or save files to the hard drive or desktop.

VII. Copyright
U.S. Copyright law (Title 17, U.S. Code) prohibits the unauthorized reproduction or distribution of copyrighted material, except as permitted by the principles of fair use. Users will respect and uphold copyright laws. Any responsibility for any consequences of copyright infringement lies with the user; the library expressly disclaims any liability or responsibility resulting from such use.

Bulletin Boards and Literature:
The Library provides space on the public bulletin board for announcements and notices of local community events, and in its literature display racks for distribution of free materials which may be of interest to the public. Both of these services are in keeping with the library’s overall philosophy of providing access to a wide range of information sources.
Policy
1. All notices, posters, and free literature must be approved and placed on the bulletin board or in the display racks by library staff. Staff may discard items not approved for placement, and excess copies of any items received.
2. Items will be posted or made available on an equitable basis, subject to available space, regardless of the beliefs or affiliations of the individuals or groups represented.
3. Religious and political materials are permissible for informational purposes or
special events; materials which have the primary effect to proselytize for a
single point of view will not be displayed.
4. In general, no items devoted solely to the sale, advertising, solicitation or
promotion of commercial products or services for a single profit making
business will be accepted. Staff may make exceptions for announcements of
educational opportunities provided by profit making businesses, or items
including a variety of beneficiaries.
5. Posting of a notice or placement of materials in a display rack does not imply
endorsement by library staff or Board of Trustees.

Displays & Exhibits
The Matheson Memorial Library may provide space for displays and exhibits which are consistent with the library’s mission, programs and services and which contribute positively to the library’s environment.
Policy
1. All exhibits and displays are to be approved by appropriate library staff prior to set-up. Staff will require all individuals or organizations using the library’s exhibit/display space to sign the Library’s Release Form.
2. Exhibits and displays are presented in an equitable basis, regardless of beliefs or affiliations of individuals or groups requesting space.
3. Religious and political exhibits and displays are permissible for informational purposes; displays which proselytize for a single point of view will not be permitted.
4. A. Exhibits and displays may not involve the sale, advertisement, solicitation or promotion of commercial products. This provision does not include sponsored exhibits, approved art exhibits, exhibits primarily informational in content, or exhibits containing advertising involving a variety of beneficiaries. The Library Director shall determine whether exhibits qualify under this policy.
B. The Library Director is authorized to make exceptions for sale of the art display items where a portion of the proceeds is donated to the library, the Friends of the Library or the Library Foundation, or for the sale of items displayed by program performers or authors.
5. The Library is not responsible for any items that are lost, damaged, or stolen while on exhibit or display.
6. The presentation of any display or exhibit does not imply an endorsement of the content by library staff or Board of Trustees.

Meeting Room Policy:

The Matheson Memorial Library encourages the public to utilize the Elkhorn Community Center for meetings, programs and parties.  Rental applications are available at the Information Desk and payment must be made before the room will be reserved.
The Mary Bray Room and the Friends’ Meeting Room may be used by the public for meetings when they are not scheduled for library programs, library meetings or in use by the Walworth County Genealogical Society. The fact that a group is permitted to meet at the library does not indicate an endorsement of that group’s policies or beliefs by the library staff, Trustees, or the City of Elkhorn.

1. Meeting rooms are available free of charge for public gatherings of civic, cultural, informational, and educational events and for other non-profit organizations.
2. The room may not be used for commercial demonstrations or sales promotions of products and/or services, or recruitment of clients or collection of contact information
3. All meetings must be open to the public.
4. No admission may be charged, nor may a collection, free-will or otherwise, be taken. The only exceptions are in the case of fees necessary to cover the expenses of program costs the library is offering.
5. Meetings may be held only during the library’s regularly scheduled hours of
operation.
6. Groups must agree to meet Americans with Disabilities Act (ADA) requirements, and to provide requested accommodations by any member of the public wishing to attend the meeting when due notice is given of such a need.
7. Political forums or Town Meetings may only be held under non-partisan
auspices.
8. Groups must leave the room in good, clean condition. Groups are responsible for arranging the available furniture to meet their needs, but must return the furniture to the original arrangement before leaving.
9. Groups are responsible for all damage to the building, furniture and equipment and any extra cleaning that is required.
10. Materials and equipment brought into the room are the responsibility of the group. The Library will not be responsible for any equipment, supplies, materials or personal items that are left in the room.
11. Decorations, wall hangings, presentation materials or any other items may not be displayed, taped, stapled, or in any way fastened to walls, ceilings, fixtures or furniture.
12. Food is not allowed in Library meeting spaces.
13. Reservations for the library meeting rooms can be made with the library staff on a first-come, first-served basis and will be recorded on their calendar.

Meeting Room Scheduling Priorities:
1. Library sponsored programs such as Story Time, Book Discussion Groups, Teen Advisory Group or other programs and events.
2. Meetings sponsored by the library, such as Library Board or Staff Meetings, or by
affiliated groups such as the Friends of MML and the MML Foundation.
2. Programs sponsored by educational institutions.
3. Programs sponsored by local non-profit organizations.
4. Other programs which meet the use requirements set forth in this policy.

Breastfeeding-Friendly Workplace Policy

In accordance with the Library’s mission, and state and federal guidelines, breastfeeding is permitted in all areas of the Library. Those who need a private location will have priority access to Study Room C. Library staff who are nursing will be fully accommodated for time and privacy.